Help center

Support that actually helps

Knowledge base, tickets and service status in one place. Check ready answers or write to us — we reply within 1 business day.

Help, four clicks away
The most common paths — right here.
About helpdesk

Everything you need to know about SweepSwap.Me

Helpdesk is the central place for platform customers and cleaning companies. You'll find guides, policies, service status and direct contact with us.

Knowledge base 24/7
Full guides and most common questions, always available and in four languages.
Support within 1 business day
Send the ticket form — we reply by email no later than the next business day.
Full transparency
Service status, changelog and complete legal documents — no hidden clauses.